Thank you for shopping with Beaunis. We are committed to delivering your beauty essentials quickly and safely. This Shipping Policy outlines how and when your orders will be processed, shipped, and delivered.
By placing an order through our website https://client.hardsteel.in, you agree to the terms outlined below.
1. Order Processing
- Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
- Order Confirmation: You will receive an email confirmation once your order is placed and a second email with tracking information once your order ships.
- Order Modifications: Once placed, orders cannot be modified or canceled. Please double-check your information before submitting.
2. Shipping Rates & Delivery Estimates
A. Domestic Shipping (Within India)
| Shipping Method | Estimated Delivery Time | |
| Standard Shipping | 4–7 business days | |
| Express Shipping | 1–3 business days |
Note: Shipping rates are calculated at checkout based on order value, shipping method, and destination.
B. International Shipping
We currently ship to select international countries. Delivery times and rates vary depending on the destination.
| Region | Estimated Delivery Time | |
| North America | 7–14 business days | |
| Europe | 7–14 business days | |
| Asia-Pacific | 10–20 business days |
Customs fees, import duties, and taxes may apply depending on your country. These are the responsibility of the recipient.
3. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number and link to track your shipment in real-time.
If you have not received tracking information within 5 business days of placing your order, please contact us at support@client.hardsteel.in.
4. Shipping Restrictions
- We do not ship to P.O. boxes, military addresses, or restricted regions where cosmetics are prohibited.
- Some products (e.g., aerosols, flammable items) may have shipping restrictions based on carrier and location regulations.
5. Delivery Issues
A. Lost or Delayed Shipments
While we strive to meet all delivery estimates, we are not liable for delays caused by:
- Natural disasters
- Carrier issues
- Customs clearance delays
- Incorrect shipping addresses
If your order appears lost, please contact the carrier first, then reach out to us with your order number for assistance.
B. Incorrect Address
Customers are responsible for providing accurate shipping information. If your package is returned due to an incorrect or incomplete address, you may be charged for re-shipping.
6. Damaged or Missing Items
Please inspect your order upon delivery. If your items arrive damaged, incomplete, or defective, notify us within 5 business days of receipt with photo evidence. We will investigate and offer a replacement or refund, depending on the case.
7. Customs, Duties & Taxes (International Orders Only)
International shipments may be subject to import duties, taxes, and fees imposed by the destination country. These charges are not included in our prices or shipping rates and must be paid by the recipient.
We are not responsible for delays caused by customs processes.
8. Shipping Support
If you have questions about your shipping status or need assistance, contact our support team:
Beaunis Customer Service
Email: support@client.hardsteel.in
Website: https://client.hardsteel.in
